PRIVACY POLICY AND WEBSITE TERMS OF USE

Effective Date: 1 December 2021

Welcome to the www.ahadvisors.ch website (the “Website”) owned and operated by AHA Advisors Sàrl (referred to as “we“, “us“, “our” “AHA”). We take privacy seriously and we are committed to protecting and respecting the data you provide to us through our Website or collected by us in the course of providing our services to you. This Privacy Policy explains when and why we collect personal information about individuals, how this information is used, the conditions under which it may be disclosed to others and how it is kept secure.

Using the Website or using our services indicates your acceptance of this Privacy Policy and Website terms of use. AHA may change, suspend or discontinue any aspect of its Website at any time. AHA may modify this Privacy Policy and Website terms of use without notice, and such modified terms shall be effective upon posting. Please re-visit this page occasionally to ensure that you are happy with any changes.

Our Website provides general information regarding AHA. Nothing on the Website should be considered legal, investment nor tax advice and should not be taken as such.

Who we are

​​1. The Website is provided by AH Advisors Sàrl, a private limited liability company registered in Switzerland under company number CHE-481.655.164, whose registered office is at Avenue D’Aïre 7, Geneva, 1203, Switzerland.

2. AHA is the controller of your personal data when you engage it to provide services to you; this means that AHA decides why and how your personal data is processed.

How we collect your personal information

​3. By using and interacting with our Website, or by using our services, we collect and process certain information about you in the following ways: 

Information given by you voluntarily

​You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you become a client or employed with us, subscribe to our mailing lists, request our services, and when you report a problem with our Website. If you contact us, we may keep a record of that correspondence. Information you give us may comprise (but is not limited to):

  • your name, address, telephone number, email address, employment details and financial information;
  • information relating to the provision of services that we provide to you and may comprise contact details, card and/or bank details and transaction details; and
  • information contained in or relating to any communication that you send to us, including any metadata associated with the communication, where applicable.

Information collected from you automatically

We may also automatically collect information about you which we may observe, detect or create without directly asking you to provide the information to us. In common with most other businesses, this will mainly include information gathered automatically through your use of our Website or services, such as your IP address, telephone number or the pages of our Website that you have visited.

Cookies

​4. Our Website uses cookies. “Cookies” are small pieces of information sent to your computer and stored on its hard drive to allow our Website to recognise you when you visit. It is possible to switch off cookies by setting your browser preferences. This may prevent you from taking full advantage of the Website. For more information on how we use cookies and how to switch them off, please see our Cookie Policy, on our Website.

How we use your personal information

​5. We will only process your personal data when the law allows us to or does not prohibit us from doing so (as appliable). Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract we are about to enter into or have entered into with you;
  • to notify you about changes to our service, policy and anything that may be affecting a contract between us;
  • to carry out the necessary pre-employment and post-employment checks for human resource purposes;
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and/or
  • where we need to comply with a legal obligation.

Where we store and transfer your data

6. All information you provide to us for our use is stored on our secure servers which are located within Switzerland, the UK and the EU.

7. Your personal data stored with us may also be transferred to countries outside of Switzerland, the UK and the EU. Your personal data may also be processed by staff operating within and outside the UK and Switzerland, who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of services to you and the provision of support services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and in compliance with the applicable laws in relation to transferring your data.

9. We may also share your information with selected third parties for the purposes set out in this Privacy Policy. These selected third parties may include business partners, suppliers, analytics and search engine providers, insurers and/or professional advisors. We require all third parties to respect the security of your personal data and to treat it in accordance with the applicable law.

Security and links to other websites

11. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website and any transmission is at your own risk. Once we have received your personal data, we have in place reasonable and proportionate controls to ensure that it remains secure against accidental or unlawful destruction, loss, alteration, or unauthorised access.

12. Certain places on this Website may include links to other internet addresses. Such external internet addresses may contain information created, published, maintained, or otherwise posted by institutions or organisations independent of AHA. AHA does not endorse, approve, certify, or control these external internet websites and does not guarantee or assume responsibility for the accuracy or security of information located at such websites. Use of, or reliance on, any information obtained from such websites is voluntary and at such user’s own risk.

Data Retention

13. If we collect your personal data, the length of time for which we retain it, is determined by a number of factors including the type of data, the purpose for which we use that data and our regulatory and legal obligations attached to the use of your personal data. We do not retain personal data in an identifiable format for longer than is necessary.

Your Rights

14. Subject to the applicable laws, you may have certain rights available to you such as:

  • Access to information – The right to ask us for copies of your personal information.
  • Rectification – The right to ask us to rectify personal information you think is inaccurate or to ask us to complete information you think is incomplete.
  • Erasure – The right to request that we erase your personal information in certain circumstances.
  • Restriction of processing – The right to object to the processing of your personal information in certain circumstances.
  • Data Access Portability – The right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • Objection to processing – The right to object to the processing of your personal data in certain circumstances.

Contact

15. Please contact us at: info@ahadvisors.ch, if you would like to make a data request.

Complaints

16. If you have any complaints or concerns about the contents of this Privacy Policy or your personal data stored, processed and/or controlled by us, we would appreciate the chance to deal with your concerns before you approach the relevant supervisory authority, so please contact us at info@ahadvisors.ch in the first instance.